Quick Answers

Q: How quickly can I get started?

A: Approved venue partners can be live within 7-14 days. Advertising campaigns can launch within 72 hours if creative is ready.

Q: Is there a consultation fee?

A: No! All initial consultations and quotes are completely free with no obligation.

Q: Can I schedule a meeting instead of using the form?

A: Absolutely. Email us directly at info@captivemediabelize.com or call during business hours to schedule a time that works for you.

Q: Do you meet in person?

A: Yes! For venue evaluations and major advertising clients, we're happy to meet in person anywhere in Belize.

Q: What if I'm not sure which option is right for me?

A: That's what we're here for! Contact us with your situation and we'll guide you to the best solution.

Q: Can I visit your office?

A: Of course! We're in Placencia and welcome visitors during business hours. We recommend calling ahead to ensure someone is available to give you their full attention.

For Advertisers: Your Questions, Answered

Q: How long do campaigns run?
A: Minimum commitment is one month. Most advertisers run ongoing campaigns, but you can pause or adjust anytime with 30 days notice.

Q: How often does my ad appear?
A: Ads rotate approximately every 3-5 minutes during content loops, ensuring 8-15 impressions per customer visit.

Q: Can I target specific venues?
A: Yes! Premium clients can request placement in specific high-value venues.

Q: Do I get performance reports?
A: Absolutely. Monthly reports include total impressions, venue breakdown, and reach analytics.

Q: Can I update my ad mid-campaign?
A: Yes. We allow creative refreshes for ongoing campaigns. Additional design fees may apply.

Q: What ad format do you need?
A: HD video (MP4, 1920x1080) or static graphics (JPG/PNG, 1920x1080). We can create them for you if needed.

For Venues: Your Questions, Answered

Q: Is there really no cost to me?
A: Zero. We provide screens, installation, maintenance, and content—completely free. You just provide the wall space.

Q: What if a screen breaks?
A: We own the equipment, so we handle all repairs and replacements at no cost to you.

Q: Can I control what ads appear?
A: Content is curated to be appropriate for public venues. You can request exclusions for competing businesses in your area.

Q: What's the commitment?
A: No long-term contract. Either party can exit with 30 days notice.

Q: How do I get paid?
A: Monthly direct deposits or checks, with transparent reporting on ad revenue and your share.

Q: What about my existing TVs?
A: You keep your current screens. Ours are additional premium displays we provide free.